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Legal

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Disclaimer

Last updated: October 26, 2026

01

Important Notice

The information contained on this website and in connection with our services is for general information purposes only. While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website, services, or related information.

BY USING OUR WEBSITE AND SERVICES, YOU ACKNOWLEDGE AND AGREE TO THE TERMS OF THIS DISCLAIMER.

02

General Disclaimer

1.1 No Professional Advice

The information, content, and services provided by Zymotix(operated by Zymotix Technologies) are for general business purposes only and should not be considered as:

  • Legal advice - We are not lawyers and do not provide legal counsel

  • Financial advice - We do not provide investment or financial planning services

  • Tax advice - Consult qualified tax professionals for tax matters

  • Business strategy consulting - Our recommendations are based on digital services expertise, not comprehensive business consulting

For professional advice specific to your situation, please consult appropriate licensed professionals in the relevant field.

1.2 Information Accuracy

While we make every effort to provide accurate and up-to-date information:

  • Information on our website may contain technical inaccuracies or typographical errors

  • Content may become outdated as industry practices and technologies evolve

  • Information is provided “as is” without any warranty of accuracy

  • We reserve the right to make changes to information at any time without notice

  • We are not responsible for any decisions made based on information from our website

1.3 Use at Your Own Risk

Any reliance you place on information from our website or services is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to our website, or by anyone who may be informed of its contents.

03

Service-Specific Disclaimers

2.1 Web Design & Development Services

No Guaranteed Functionality:

  • Websites and applications may not function perfectly in all browsers, devices, or operating systems

  • We test on major browsers (Chrome, Firefox, Safari, Edge - latest 2 versions) but cannot guarantee compatibility with all browser versions

  • Mobile responsiveness tested on common devices but may vary on specific models

  • Third-party integrations depend on external services and may experience disruptions

Hosting and Server Disclaimer:

  • We are not responsible for hosting provider downtime, outages, or data loss

  • Website performance depends on hosting quality, which is typically chosen by the client

  • Server-side issues, security breaches, or attacks on hosting infrastructure are outside our control

  • Clients are responsible for maintaining backups of their website data

Browser and Technology Changes:

  • Browsers update frequently and may affect website appearance or functionality

  • We cannot guarantee websites will remain compatible with future browser versions without ongoing maintenance

  • Technology standards evolve; older websites may require updates to remain current

Content Management Systems (CMS):

  • WordPress, Shopify, and other CMS platforms are third-party software

  • Plugin or theme updates may affect website functionality

  • We are not responsible for conflicts caused by third-party plugins, themes, or updates

  • Security vulnerabilities in CMS platforms are the responsibility of the platform provider

Search Engine Rankings:

  • We do not guarantee any specific search engine rankings or positions

  • SEO results depend on numerous factors including competition, algorithm changes, and ongoing effort

  • Search engines change their algorithms frequently and unpredictably

  • Past SEO performance does not guarantee future results

2.2 Digital Marketing Services

No Guaranteed Results:

We explicitly disclaim any guarantees regarding:

  • Traffic or Visitor Numbers - We cannot guarantee specific increases in website traffic or visitors

  • Sales or Revenue - Marketing campaigns do not guarantee sales, conversions, or revenue growth

  • Social Media Followers - We cannot guarantee specific follower counts or engagement rates

  • Lead Generation - Number and quality of leads depend on many factors beyond our control

  • Return on Investment (ROI) - Marketing ROI varies widely based on industry, competition, budget, and market conditions

  • Search Rankings - SEO and paid search rankings fluctuate and are never guaranteed

  • Viral Content - We cannot guarantee any content will go viral or achieve specific reach

Platform Dependencies:

  • Social media platforms, search engines, and advertising networks are third-party services

  • Platform algorithms change frequently and without notice

  • Platform policies may restrict or limit certain types of content or advertising

  • Account suspensions, bans, or restrictions by platforms are outside our control

  • We are not responsible for changes in platform terms of service or algorithms

Advertising Spend:

  • Client’s advertising budget is separate from our service fees

  • Ad performance varies based on industry, targeting, creative, and market conditions

  • We manage campaigns to industry best practices but cannot guarantee specific cost-per-click, cost-per-acquisition, or other metrics

  • Advertising platforms may disapprove ads or suspend accounts based on their policies

  • Unused advertising budget belongs to the client, not Zymotix

Market Conditions:

  • Digital marketing results depend on market conditions, competition, seasonality, and economic factors

  • Competitors’ actions and market saturation affect campaign performance

  • External events (economic changes, news, trends) can impact marketing effectiveness

Time to Results:

  • SEO typically requires 3-6 months to show meaningful results

  • Social media growth is gradual and requires consistent effort

  • Paid advertising may show faster results but performance improves over time with optimization

  • Results are never instant or guaranteed

2.3 Logo Design and Graphic Design Services

Subjective Nature of Design:

  • Design is subjective and based on creative interpretation

  • What constitutes “good design” varies by individual preference

  • We create designs based on client briefs and industry best practices

  • Final approval rests with the client through the revision process

  • Aesthetic preferences differ; we cannot guarantee you will love the first concept

Trademark and Copyright:

  • Clients are responsible for conducting trademark searches before using logos

  • We perform basic searches but are not legal experts in trademark law

  • Existing trademarks may exist that we are unaware of

  • Clients assume all risk for trademark infringement claims

  • We recommend professional trademark searches and registration through legal counsel

Color Reproduction:

  • Colors may appear differently on different screens, printers, and materials

  • We provide color codes (Pantone, CMYK, RGB, HEX) but cannot control final reproduction

  • Printing results depend on printer quality, paper type, and printing process

  • Client is responsible for color matching with printers and manufacturers

File Format Limitations:

  • Different file formats serve different purposes

  • Not all formats are suitable for all uses

  • Clients should specify needed formats in the original agreement

  • Additional format conversions may incur extra charges

2.4 UI/UX Design Services

User Testing Limitations:

  • User testing involves small sample sizes and may not represent all users

  • User preferences and behaviors vary widely across demographics

  • Test results are indicative but not definitive

  • Implementation of recommendations does not guarantee improved user satisfaction

Accessibility Compliance:

  • We strive to follow WCAG (Web Content Accessibility Guidelines) standards

  • Complete accessibility compliance requires ongoing testing and updates

  • We cannot guarantee 100% accessibility for all users and assistive technologies

  • Clients are responsible for ensuring legal compliance with accessibility laws (ADA, etc.)

Usability Improvements:

  • Improved UX design does not guarantee increased conversions or sales

  • User behavior is influenced by many factors beyond design

  • A/B testing results may vary and are not always statistically significant

2.5 Software Design and Development Services

Software Bugs and Errors:

  • All software may contain bugs, errors, or defects

  • We provide testing and quality assurance, but cannot guarantee bug-free software

  • Complex software may have edge cases or scenarios not anticipated during development

  • We provide a warranty period for bug fixes (typically 30 days) but cannot guarantee zero defects

Performance and Scalability:

  • Software performance depends on hosting infrastructure, network conditions, and usage patterns

  • Scalability claims are based on testing under specific conditions

  • Actual performance may vary based on real-world usage

  • Performance optimization may require additional development

Third-Party Dependencies:

  • Software often relies on third-party libraries, APIs, and services

  • We are not responsible for failures, changes, or discontinuation of third-party services

  • Security vulnerabilities in third-party dependencies are outside our control

  • Updates to third-party services may require software modifications

Security:

  • We implement security best practices but cannot guarantee absolute security

  • Security threats evolve constantly

  • Clients are responsible for maintaining software updates and security patches

  • Data breaches or security incidents may occur despite best efforts

Compatibility:

  • Software is developed for specified platforms, browsers, and environments

  • Compatibility with future versions or updates is not guaranteed without ongoing maintenance

  • Different hosting environments may affect software functionality

04

Website Content Disclaimer

3.1 General Content

The content on this website is for general information and marketing purposes only. Content includes:

  • Service descriptions and features

  • Blog posts and articles

  • Case studies and portfolio examples

  • Testimonials and reviews

  • Pricing information

Important Notes:

  • Content may become outdated as our services evolve

  • Pricing and service details are subject to change without notice

  • Blog posts and articles represent opinions and general information, not professional advice

  • We make no warranties regarding the accuracy or completeness of website content

3.2 Portfolio and Case Studies

Portfolio items and case studies displayed on our website:

  • Are examples of past work, not guarantees of future results

  • May have been created in collaboration with clients or other agencies

  • Results achieved in case studies are specific to those projects and clients

  • Your project results may differ based on numerous factors

  • Some details may be modified to protect client confidentiality

3.3 Testimonials and Reviews

Client testimonials and reviews:

  • Represent individual experiences and opinions

  • Are not verified or authenticated unless explicitly stated

  • May not be representative of all client experiences

  • Results mentioned in testimonials are not guaranteed for future clients

  • Some testimonials may be edited for clarity or length

05

External Links Disclaimer

4.1 Third-Party Websites

Our website may contain links to external websites, services, and resources:

  • We have no control over the content, privacy policies, or practices of third-party sites

  • Inclusion of any link does not imply endorsement of the linked site

  • We are not responsible for the accuracy, legality, or content of external sites

  • Visiting linked sites is at your own risk

  • We disclaim all liability for damages arising from use of linked websites

4.2 Resources and Tools

We may link to or recommend third-party tools, resources, or services:

  • These recommendations are based on our experience but are not guarantees

  • We may receive affiliate commissions from some links (when disclosed)

  • We are not responsible for the quality, functionality, or support of third-party tools

  • Tool availability, pricing, and features may change without notice

06

Technical Disclaimers

5.1 Website Availability

While we strive to keep our website accessible:

  • We do not guarantee uninterrupted or error-free website operation

  • The website may be unavailable due to maintenance, updates, or technical issues

  • We reserve the right to suspend or discontinue the website at any time

  • We are not liable for any loss or damage arising from website unavailability

5.2 Security

Despite security measures:

  • We cannot guarantee absolute security of data transmission over the internet

  • Email communication is not always secure or confidential

  • Users should avoid sending sensitive information via unsecured methods

  • We are not responsible for unauthorized interception of communications

5.3 Downloads and Files

If we provide downloadable files, templates, or resources:

  • Downloads are provided “as is” without warranties

  • We are not responsible for damage to your device or data loss from downloads

  • Users should scan downloads for viruses and malware

  • Compatibility with your systems is not guaranteed

07

Financial Disclaimers

6.1 Pricing Information

Prices displayed on our website:

  • Are subject to change without notice

  • May not include applicable taxes, fees, or charges

  • May vary based on project scope, complexity, and requirements

  • Are estimates and may differ in final quotations

  • Different pricing may apply for international clients

6.2 Payment Processing

For payment processing:

  • We use third-party payment processors (bKash, Nagad, PayPal, Stripe, etc.)

  • We are not responsible for payment processor errors, delays, or failures

  • Transaction fees may apply depending on payment method

  • Currency conversion rates are determined by payment processors

  • Payment security is provided by the payment processor, not Zymotix

6.3 Refunds

Refund policies are clearly outlined in our Terms and Conditions:

  • Refunds are subject to specific conditions and timelines

  • Not all payments are refundable

  • Refund processing times depend on payment method and financial institutions

  • We are not responsible for delays in refund receipt

08

Intellectual Property Disclaimer

7.1 Our Content

All content on this website, including text, graphics, logos, images, and software:

  • Is the property of Zymotix or our licensors

  • Is protected by Bangladesh and international copyright laws

  • May not be reproduced, distributed, or used without permission

  • Unauthorized use may violate copyright, trademark, and other laws

7.2 Client Work

For work created for clients:

  • Intellectual property ownership is defined in service agreements

  • Clients receive ownership upon full payment

  • We may retain portfolio rights unless otherwise agreed

  • Third-party elements remain subject to their respective licenses

7.3 Trademarks

Zymotix, our logo, and other marks are trademarks of Zymotix:

  • Unauthorized use of our trademarks is prohibited

  • Third-party trademarks mentioned on our website are properties of their respective owners

  • Mention of third-party trademarks does not imply affiliation or endorsement

09

Limitation of Liability

8.1 General Limitation

TO THE MAXIMUM EXTENT PERMITTED BY BANGLADESH LAW:

  • Zymotix shall not be liable for any indirect, incidental, special, consequential, or punitive damages

  • This includes damages for loss of profits, revenue, data, or business opportunities

  • Our total liability shall not exceed the amount paid by the client for the specific service

  • This applies whether liability is in contract, tort, negligence, or otherwise

8.2 Specific Exclusions

We are not liable for:

  • Errors, mistakes, or inaccuracies in content or services

  • Personal injury or property damage from use of our services

  • Unauthorized access to or use of our servers or data

  • Interruption or cessation of transmission to or from our website

  • Bugs, viruses, or malicious code transmitted through our website or services

  • Errors or omissions in content, or loss or damage from use of content

  • Client’s business decisions based on our advice or deliverables

8.3 Client Responsibilities

Clients are solely responsible for:

  • How they use our deliverables and services

  • Results and outcomes of their business activities

  • Compliance with applicable laws and regulations

  • Accuracy of information they provide to us

  • Backup and security of their own data and systems

10

Bangladesh Legal Compliance

9.1 Governing Law

This disclaimer is governed by the laws of Bangladesh, including:

  • Digital Security Act, 2018

  • Information and Communication Technology Act, 2006 (amended 2013)

  • Copyright Act, 2000

  • Consumer Rights Protection Act, 2009

  • Relevant commercial laws and regulations

9.2 Jurisdiction

  • For Bangladesh clients: Disputes subject to jurisdiction of courts in Dhaka, Bangladesh

  • For international clients: As specified in service agreements or as per Bangladesh law

9.3 Compliance Efforts

We make reasonable efforts to comply with:

  • Bangladesh Telecommunications Regulatory Commission (BTRC) guidelines

  • Bangladesh data protection regulations

  • International standards where serving international clients

  • Industry best practices and ethical standards

11

International Client Disclaimer

10.1 Multi-Jurisdictional Services

As a Bangladesh-based company serving international clients:

  • Services are provided from Bangladesh

  • Bangladesh laws primarily govern our operations

  • We strive to comply with international standards (GDPR, CCPA, etc.)

  • Clients are responsible for compliance with their local laws

10.2 Cross-Border Services

For international services:

  • Data may be transferred between Bangladesh and other countries

  • Time zones may affect communication and delivery schedules

  • Currency exchange rates may fluctuate

  • International payment processing may involve additional fees

10.3 Legal Variations

  • Laws vary by country and jurisdiction

  • This disclaimer may not address all legal requirements in all jurisdictions

  • Clients should consult local legal counsel for jurisdiction-specific concerns

  • Some provisions may not be enforceable in certain jurisdictions

12

No Warranties

11.1 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Merchantability - Services are fit for general purposes but not warranted for specific purposes

  • Fitness for a Particular Purpose - We do not guarantee services will meet your specific needs

  • Non-Infringement - While we respect intellectual property, we cannot guarantee absolute non-infringement

  • Accuracy - Information and services may contain errors or inaccuracies

  • Completeness - Services and information may not be comprehensive

  • Timeliness - Delivery times are estimates and may vary

11.2 “As Is” Basis

All services and content are provided “AS IS” and “AS AVAILABLE” without warranties of any kind. You use our services at your own risk.

11.3 Results and Outcomes

We do not warrant or guarantee:

  • Specific results or outcomes from our services

  • That our services will be uninterrupted, timely, secure, or error-free

  • That defects will be corrected immediately

  • That our website or servers are free of viruses or harmful components

13

Changes and Updates

12.1 Service Changes

We reserve the right to:

  • Modify, suspend, or discontinue any service at any time

  • Change pricing, features, or service offerings without notice

  • Update our processes, methodologies, and tools

  • Refuse service to anyone for any reason

12.2 Disclaimer Updates

This disclaimer may be updated periodically to reflect:

  • Changes in laws or regulations

  • New services or business practices

  • Industry standards and best practices

  • Feedback and legal advice

Updates are effective immediately upon posting on the website. Continued use of services after updates constitutes acceptance of the revised disclaimer.

12.3 Version Control

  • We maintain the “Last Updated” date at the top of this document

  • Previous versions may be available upon request

  • Material changes will be communicated to active clients

14

Specific Industry Disclaimers

13.1 Advertising and Marketing

Digital advertising and marketing services:

  • Results vary based on industry, competition, budget, and market conditions

  • Past performance does not indicate future results

  • We cannot control consumer behavior or market trends

  • Advertising platforms make independent decisions on ad approval and delivery

13.2 Creative Services

For design and creative work:

  • Design preferences are subjective

  • Creative interpretation may differ from client expectations

  • Revision process exists to address differences

  • Final approval rests with the client

13.3 Technical Services

For web development and software:

  • Technology evolves rapidly; solutions may become outdated

  • Perfect code and zero bugs are aspirational, not guaranteed

  • Performance depends on many factors including hosting and usage

  • Maintenance and updates may be required over time

15

Communication Disclaimer

14.1 Email and Messages

Communications via email, WhatsApp, or other messaging:

  • May not be secure or confidential

  • May be intercepted, lost, or delayed

  • Should not be considered legally binding unless confirmed in writing

  • Response times are estimates, not guarantees

14.2 Website Contact Forms

Contact form submissions:

  • Are not guaranteed to be received

  • May end up in spam filters

  • Should not be used for time-sensitive or emergency matters

  • Are not secure for transmitting sensitive information

14.3 Social Media

Interactions on our social media:

  • Are public and may be seen by others

  • Do not create a client relationship

  • Responses are general information, not professional advice

  • Are subject to platform terms and policies

16

Indemnification

15.1 Client Indemnification

By using our services, you agree to indemnify and hold Zymotix harmless from:

  • Claims arising from your use of our services

  • Your violation of these disclaimers or our Terms and Conditions

  • Your violation of any third-party rights

  • Content or materials you provide to us

  • Your business practices or activities

15.2 Scope

Indemnification includes:

  • Legal fees and costs

  • Settlements and judgments

  • Investigation costs

  • Reasonable expenses related to claims

17

Force Majeure

We are not responsible for delays or failures in performance resulting from circumstances beyond our reasonable control, including:

  • Natural disasters (floods, earthquakes, storms)

  • Pandemics or public health emergencies (e.g., COVID-19)

  • War, terrorism, or civil unrest

  • Government actions or regulations

  • Internet, telecommunications, or power outages

  • Strikes or labor disputes

  • Supplier or vendor failures

  • Cybersecurity attacks affecting infrastructure

18

Severability

If any provision of this disclaimer is found to be invalid or unenforceable:

  • The invalid provision will be modified to be enforceable

  • All other provisions remain in full force and effect

  • The intent of the parties will be preserved to the maximum extent

19

Professional Relationships

18.1 No Professional Relationship

Using our website or services does not create:

  • An attorney-client relationship

  • A financial advisor-client relationship

  • A formal consulting relationship (beyond service agreements)

  • Any fiduciary duty to you

18.2 Independent Judgment

  • Clients must exercise their own independent judgment

  • We provide services and recommendations, not decisions

  • Final decisions and actions rest with the client

  • Clients should consult appropriate professionals for specialized advice

20

Children’s Use

Our services are intended for businesses and individuals 18 years or older:

  • We do not knowingly provide services to children under 18

  • Parents or guardians must engage services on behalf of minors

  • We are not liable for unauthorized use by minors

21

Entire Agreement

This disclaimer should be read in conjunction with:

  • Our Privacy Policy

  • Our Terms and Conditions

  • Signed service agreements

  • Project proposals and statements of work

Together, these documents constitute the complete understanding between Zymotix and clients.

22

Questions and Contact

If you have questions about this disclaimer or need clarification:

Zymotix Technologies

General Inquiries:

Email: info@zymotix.com

Phone: +880-9639-333316

WhatsApp: +880-9639-333316

Legal Inquiries:

Email: legal@zymotix.com

Business Address:

4th Floor, Amanta S. H. Tower, Joydebpur Rd, Gazipur Sadar - 1702, Gazipur, Bangladesh

Website: www.zymotix.com

Business Hours:

Saturday to Thursday: 9:00 AM - 6:00 PM Bangladesh Time (GMT+6)

Friday: Closed

23

Acknowledgment

BY USING OUR WEBSITE, ENGAGING OUR SERVICES, OR OTHERWISE INTERACTING WITH Zymotix, YOU ACKNOWLEDGE THAT:

  • You have read and understood this disclaimer

  • You agree to all terms and limitations set forth herein

  • You understand that we provide services without guarantees of specific results

  • You accept responsibility for your use of our services and deliverables

  • You understand the inherent risks and limitations of digital services

  • You agree to the limitation of liability and disclaimer of warranties

  • You will not hold Zymotix liable beyond the scope defined in this disclaimer

IF YOU DO NOT AGREE WITH ANY PART OF THIS DISCLAIMER, PLEASE DO NOT USE OUR WEBSITE OR SERVICES.